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These Terms of Service ("Terms") are a legally binding agreement between you ("Customer," "you," or "your") and Futureproof Ops, Inc. ("Futureproof," "we," "us," or "our"), a North Carolina corporation, governing your access to and use of our AI-powered financial operations platform.
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
Contact Information:
"Services" means Futureproof's platform, including bookkeeping, forecasting, cap table management, data room, and all related features accessible via https://www.runfutureproof.com.
"Your Data" means all financial data, documents, forecasts, and other business information you submit to or create within the Services.
"Account" means your registered account for accessing the Services.
"Beta Features" means features designated as "beta," "preview," "experimental," or similar.
You must provide accurate information when creating your Account. If you register on behalf of a company, you represent that you have authority to bind that entity to these Terms.
You're responsible for:
You must be at least 18 years old and legally able to enter into contracts.
We offer subscription-based Services. Current plans and pricing are available at https://www.runfutureproof.com/pricing.
We may change pricing with at least 30 days' notice. Continued use after the effective date means you accept the new pricing.
If payment fails, we may suspend or terminate your access. You remain responsible for all fees incurred.
You retain complete ownership of Your Data. We claim no intellectual property rights in it.
You grant us a limited license to access, store, process, and display Your Data solely to provide the Services, including using AI to categorize transactions, generate forecasts, and provide insights.
You represent that:
We will:
You are solely responsible for backing up Your Data. We perform backups but make no guarantees. We're not liable for any loss, corruption, or deletion of Your Data.
During Active Subscription:
We use your data (in de-identified, anonymized, and aggregated form) to train our AI models and improve the Services. This helps make categorization and forecasting more accurate for all users.
Example: When you confirm that "Stripe" charges should be categorized as "Payment Processing," our AI learns this pattern for all SaaS companies. Your specific financial details are never shared.
After Cancellation:
When you cancel:
What "Anonymized" Means:
Your Options After Cancellation:
Opt-Out of AI Training: Email support@runfutureproof.com with subject "Opt-Out of AI Training" and we'll exclude your data from future AI model training.
Request Complete Deletion: Email support@runfutureproof.com with subject "Data Deletion Request" and we'll delete Your Data within 90 days, except data required by law or already incorporated into anonymized datasets.
Automatic Deletion: If you don't request deletion, we automatically delete identifiable data after 1 year, retaining only anonymized patterns. After 7 years, we delete everything except as required by law.
Our Commitments:
For complete details, see our Privacy Policy.
The Services, including all software, algorithms, designs, and branding, are owned by Futureproof. You acquire no ownership rights by using the Services.
FUTUREPROOF IS SOFTWARE, NOT A CPA FIRM, TAX ADVISOR, OR FINANCIAL ADVISOR.
The Services do not constitute professional accounting, tax, legal, or financial advice. We do not provide:
You must consult qualified professionals (CPAs, tax advisors, attorneys) for accounting, tax, legal, and financial decisions.
Our Services are designed following generally accepted accounting principles (GAAP) and industry best practices for early-stage companies.
For internal management and planning, the outputs provide the clarity you need. For external reporting, audits, regulatory filings, or investor-ready financials, engage a qualified CPA to review and certify your financial statements.
We're built to get you 90% of the way there - your accountant handles the final 10% when the stakes require it.
The Services may provide transaction categorization that could be used for tax purposes. However:
You are solely responsible for:
Our Services use artificial intelligence to automatically categorize transactions, generate forecasts, and provide insights. AI systems can make errors.
You're responsible for reviewing and confirming:
For internal use, AI provides speed and accuracy. For external reporting requiring professional standards, engage a CPA to review outputs.
We don't guarantee that AI-generated outputs are accurate, complete, appropriate for your circumstances, or suitable for tax/regulatory purposes without professional review.
We're not liable for:
The Services allow you to connect bank accounts through third-party services (like Plaid). By connecting, you:
We're not responsible for:
You must:
We're not liable for losses from unreconciled accounts or errors you failed to identify.
When you disconnect a bank account:
What Stops:
What Remains:
Why: Accurate bookkeeping requires complete historical records. Tax and regulatory requirements may mandate data retention. Removing transactions would create gaps in your accounting.
To Delete Historical Data: Email support@runfutureproof.com with a deletion request. We'll explain the implications (gaps in records, tax issues) before processing. Deletion is permanent and cannot be undone.
Reconnecting: You can reconnect a disconnected account anytime. Historical data remains unchanged; new transactions will resume importing.
The Services integrate with various third-party services. We don't control them and aren't responsible for their availability, accuracy, security, or changes to their terms.
Our data room lets you securely share documents with investors and advisors. You control who has access and what they can see.
We provide infrastructure but:
You're responsible for:
You represent that documents you share don't violate third-party rights, confidentiality obligations, or laws.
We may provide view and engagement analytics. These are informational only - we don't guarantee accuracy and aren't responsible for decisions based on them.
When you delete documents or revoke access, they're removed from the platform. Recipients who previously downloaded may still have copies - we're not responsible for their retention or use.
their retention or use.
You may grant Account access to accountants, bookkeepers, or other professionals ("Third-Party Users").
When you grant access:
We don't have direct relationships with Third-Party Users, verify their credentials, or take responsibility for their actions or professional services.
We may offer experimental or early-access features marked as "Beta," "Preview," "Alpha," or similar. Current Beta Features include: Forecasting, Cap Table Modeling, Smart Segments, and Data Room (when launched).
Beta Features are provided "AS IS" without warranties. They:
Do not use Beta Features for:
You're responsible for backing up data created in Beta Features. We're not responsible for data loss when Beta Features are modified or discontinued.
We may modify, discontinue, or change Beta Features at any time without notice or liability. If a Beta Feature is discontinued or doesn't work as expected, you're not entitled to refunds or compensation.
By using Beta Features, you agree we may collect usage data and feedback to improve them. Any feedback you provide may be used without compensation.
You may not:
We may:
We don't guarantee the Services will be:
We're not liable for losses from service modifications, downtime, bugs, or feature changes.
Cancel anytime by logging into your Account or emailing support@runfutureproof.com. Cancellation takes effect at the end of your billing period. No refunds for partial periods.
We may suspend or terminate your access if you breach these Terms, payment fails, we believe your use poses security risks, or we're required by law.
First 30 Days:
After 30 Days:
To Request Deletion: Email support@runfutureproof.com with "Data Deletion Request." We'll delete within 90 days except data required by law.
Deletion is permanent and cannot be undone. Export your data first.
Sections that should survive termination (disclaimers, liability limitations, indemnification) remain in effect.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
To the maximum extent permitted by law, we disclaim all warranties, including warranties of:
We don't warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
We're Not Liable For:
Even if we've been advised of such damages.
Cap on Total Liability: Our total liability for all claims shall not exceed the lesser of:
This limitation reflects the agreed allocation of risk and pricing.
Some jurisdictions don't allow certain exclusions. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify and hold harmless Futureproof, our affiliates, and our officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including attorneys' fees) arising from:
We may assume defense of any claim. You may not settle without our consent.
PLEASE READ CAREFULLY. THIS SECTION REQUIRES BINDING ARBITRATION ON AN INDIVIDUAL BASIS AND WAIVES YOUR RIGHT TO JURY TRIAL AND CLASS ACTIONS.
Before arbitration or legal action, contact support@runfutureproof.com and attempt good-faith negotiation for 30 days.
Any unresolved dispute will be settled by binding arbitration, except:
You and Futureproof waive the right to trial by jury.
Disputes will be conducted on an individual basis only.
You and Futureproof waive the right to:
Each party is responsible for its own arbitration fees as set forth in AAA Rules. However, if your claim does not exceed $1,000 and is not found to be frivolous, Futureproof will reimburse your filing fees.
Any damages must be consistent with Section 14.3 above. Judgment may be entered in any court with jurisdiction.
You may opt out of arbitration by sending written notice to our address within 30 days of accepting these Terms. Include your name, email, and clear statement you're opting out. If you opt out, all other Terms remain in effect.
These Terms, our Privacy Policy, and any Supplemental Terms constitute the entire agreement and supersede all prior agreements.
We may modify these Terms. We'll notify you of material changes by email or notice on the Services. Changes become effective upon posting unless specified otherwise. Continued use means acceptance.
These Terms are governed by North Carolina law without regard to conflict of law principles. If arbitration doesn't apply, any legal action must be in state or federal courts in Wake County, North Carolina.
If any provision is invalid, it will be modified minimally to make it enforceable. All other provisions remain in effect.
You may not assign these Terms without our consent. We may assign to affiliates or in connection with merger, acquisition, or asset sale.
Our failure to enforce any provision doesn't waive our right to enforce it later.
You consent to receive communications electronically via email or the Services. Electronic communications satisfy legal requirements for writing.
You may not use the Services in violation of U.S. export laws.
California residents with complaints may contact the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or (800) 952-5210.
Questions about these Terms? Contact us:
Futureproof Ops, Inc. 644 Holly Springs Rd, STE 80 Holly Springs, NC 27540
Email: support@runfutureproof.com
